Shipping and Delivery
Thank you for shopping with us! We want to ensure that you have a smooth and hassle-free shopping experience with us, which includes a transparent and efficient shipping and delivery policy.
Shipping Area
We offer customers the option to buy on Amazon or directly on our online shop. The shipping area is limited to the contiguous U.S.
Order Fulfillment
If a customer buys on our online shop, the order will be shipped by Amazon Multi-Channel Fulfillment (MCF) to ensure timely and efficient delivery.
Order Processing Time
Orders will be shipped from our warehouse within 2 business days of receiving payment.
Delivery Time
Delivery times depend on the carrier service and the shipping method selected at checkout.
| Shipping Method | Delivery Time |
|---|---|
| Standard | 3 - 5 business days |
| Express * | 2 - 3 business days |
| Priority * | 1 - 2 business days |
* With a surplus shipping fee of up to $11.2 per unit.
Shipping Cost
We are pleased to offer free standard shipping on all orders delivered within the contiguous United States. No minimum purchase is required. This offer is valid for all products purchased through our online shop.
Order Tracking
We will provide you with a tracking number via email once your order has been shipped. You can use this tracking number to track the delivery status of your order on the carrier's website.
Shipping Issues
In case of any shipping issues, such as lost or damaged items, please contact us at support@ikago.tech, and we will work with the carrier to resolve the issue as soon as possible.
We hope that this Shipping and Delivery Policy provides you with all the information you need for a smooth and efficient shopping experience with us. If you have any questions or concerns, please do not hesitate to contact us at support@ikago.tech, and we will be happy to assist you.